Hotel Fenix Gran Melia - The Leading Hotels Of The World, Madrid
About the Hotel
Featuring refined luxury and modern
Rooms & Amenities
All 203 rooms include premium bedding, 49-inch LED TVs, and fully equipped bathrooms with luxury toiletries. Guests staying on the
Dining Options
Dining options include the
Business & Leisure
The hotel features a
Location & Transportation
Hotel Fenix Gran Melia provides convenient transportation options, including
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Video games
Spa & Leisure
- Spa lounge
- Outdoor Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Garden furniture
- Ironing facilities
- Rollaway beds
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at Gran Melia Fenix was largely enjoyable. the location is fantastic, with easy access to major attractions and upscale shopping. However, my room was smaller than anticipated and the bathroom felt cramped. The staff were incredibly helpful and attentive, especially Carmen, whose kindness made a significant difference. Overall, a luxurious atmosphere but I had a few concerns about room size and noise levels.
I had a fantastic experience at Hotel Fenix Gran Melia during my brief stay. The staff were incredibly attentive and made me feel welcomed, which really enhanced my trip. The location was perfect for exploring Madrid, though it was a bit of a trek to some tourist spots. My only caveat was the absence of a coffee machine in the room, which would have been a nice touch for early mornings.
My stay at Hotel Fenix Gran Melia was a mix of highlights and disappointments. The location in the upscale Barrio de Salamanca was perfect for exploring the city, with many shops and attractions within walking distance. However, the service at check-in felt disorganized, impacting my expectations. On the positive side, the amenities were excellent, particularly the breakfast and the thoughtful touches from staff.
I had a lovely experience at Hotel Fenix Gran Melia during my honeymoon in Madrid. The classical decor added to the charm, and the staff's warm gestures, like welcome champagne and chocolate-covered strawberries, made my stay special. The location in the Salamanca district feels exclusive and is a nice break from the heavy tourist areas, though I did encounter some minor issues with room size and service responsiveness. Overall, it was a good stay with plenty of positives to outweigh the negatives.
I had a mixed experience at Hotel Fenix Gran Melia. The location is fantastic, with easy access to shopping and dining, which I really appreciated. However, the service didn't live up to the five-star expectations, often feeling disorganized and unresponsive. My room was clean and elegant, but the staff interactions left much to be desired, especially one case where poor communication led to frustration.
